ARTISAN IT
CONSULTING

Transparent Pricing

No Retainers. No Surprises.

Pay as you go, pre-purchase hours at a discount, or get a fixed-fee project quote. You choose what fits your business.

On-Demand Support

Covers all service areas: Microsoft 365, Azure, Intune, Copilot, Firewall, Active Directory, Windows Server.

Tier 1
Ad Hoc Hourly
$150/hr
  • No minimum engagement
  • Billed in 30-minute increments
  • All service areas covered
  • Invoiced within 48 hrs of completion
  • Standard scheduling priority
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Tier 2 — Best Value
Block Hours
$120–$135/hr
  • Save up to 20% off ad hoc rate
  • Priority scheduling over ad hoc requests
  • Same-day response on submitted requests
  • Monthly usage summary with hour log
  • Unlimited rollover (Standard and above)
  • Overage billed at block rate, not $150/hr
Package Hours Rate Monthly Savings
Starter 10 hrs $135/hr $1,350 10% off
Standard 20 hrs $130/hr $2,600 13% off
Professional 30 hrs $125/hr $3,750 17% off
Enterprise 40 hrs $120/hr $4,800 20% off
Get Started with Block Hours

Always-On Coverage

Managed Operations

24/7 help desk, NOC monitoring, and SOC threat detection — U.S.-based, ITIL-aligned, per-seat pricing.

🎧
Help Desk

Tier 1–2 end-user support, 24/7, SLA-backed via phone, email, and ticket.

  • Unlimited tickets
  • Tier 1–2 resolution
  • ConnectWise ticketing
  • SLA-backed response
  • Escalation to senior engineers
Per-seat · monthly
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📡
NOC Monitoring

Proactive network and infrastructure monitoring with alert triage and uptime assurance.

  • 24/7 infrastructure monitoring
  • Alert triage & remediation
  • Incident escalation
  • Uptime & availability reporting
  • Vendor coordination
Per-seat · monthly
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🔒
SOC / Security

Continuous threat detection, SIEM management, and vulnerability reporting.

  • Threat detection & response
  • SIEM alert triage
  • Vulnerability reporting
  • Compliance dashboards
  • CIS-mapped controls
Per-seat · monthly
Get a Quote

Pricing is per-seat and scales with your team. Bundle all three services for a combined rate. Contact us for a custom quote →

Project Work

Fixed-fee on every scoped project.

All project work is delivered at a fixed fee based on a signed SOW. No hourly billing surprises on project engagements. Pricing varies by scope — see our Services page for typical investment ranges by project type. Milestone-based billing on engagements over $10,000.

Signed SOW before any work Fixed-fee, no overages Full documentation 30-day post-project support Free discovery call

Ready to get started?

No onboarding fee. First session includes a free 15-min environment review. Schedule a free 20-min intro call.

Schedule a Free Consultation